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Lobby Management

Introducing Lobby Management service to corporates where both front office and concierge come together to help our clients in managing visitors and guest and concierge to provide a one-stop solution to all personal requirement of the employees. Under this business the corporate we ensure the client would save money on the resource and have one roof for both services.

Front Desk
  • Answer phones and operate a switchboard.

  • Route calls to specific people.

  • Answer inquiries about company.

  • Greet visitors warmly and make sure they are comfortable.

  • Call persons waiting for visitor and book them a room to meet in.

  • Schedule meetings and conference rooms.

  • Hand out employee applications.

  • Arrange appointments.

Concierge
  • Providing information on the required services

  • Registering the request

  • Service follow-up

  • Documents validation

  • Travel arrangements

  • Coordinating with operation

  • Ensuring to complete the request within the Given TAT

  • Communication the status to customer about the given request

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