TERMS & CONDITIONS
By engaging with Timesol Facility Management Pvt Ltd you agree to our terms and conditions below.
The following are the terms and conditions for the ticket raised.
The Term Timesol Services where ‘us/we’ is mentioned refer to the owner of the website, the term for you refer to user or viewer of our website. The use of our service is subject to the following terms.
The content of this webpages is for general information and use only. It is subject to change without any prior notice.
Neither we nor any third parties provide any warranty or guaranty as to the accuracy, timeliness or suitability of the information and materials found/offered on this website for any particular purpose, you acknowledge that such information and materials may contain inaccuracy/terms and condition at Timesol facility management Pvt Ltd.
The contents of the pages of this website isfor your general information. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by owner as per the law.
Your use of any information or services on this website are entirely at your own risk, for which we will not be liable. It shall be your own responsibility to ensure that any product, Services or information available through this website meet your specific requirement.
The material on this website is owned by or licensed to us. This content or material includes, But is not limited to the design,Layout,Look, Appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice,which forms part of these terms and conditions.
Unauthorized use of this website may give raise to a claim and be a criminal offence.
From time to time, this website may also include links to another website. This links are provided for your convenience and to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked websites.
You may not create the link to this website from other website or document without ‘Timesol’s Prior written consent.
Terms and condition at Timesol Facility Management Private limited, Part 2
We have agreed with you to understand the services set out in the agreement. Some of these services may be done by us others may be done by either our preferred suppliers then we appoint the supplier on your behalf but can agree the appointment and fees with you before their instruction if you request.
Our list of supplier belongs to us and you must not go directly to them but should always go through us. If you do go directly them we reserve the right to claim any monies we may have earned from the instruction from you.
This agreement will commence on the date you login to our site for the request.
Any work that we carry out ourselves for you will be done with reasonable professional skill and care
If We source a prime associates for the services we shall use all reasonable effort to ensure that they are qualified, competent and carry best skill to complete the given task.
Service charge at the time of the lead created will be applied in addition to the actual fees of the service. Convenience fees would be applicable in case of Online transaction’s/Card payments.
Hours and Access
If we require to carryout the work at your location which is required to carried out by the associate then you will agree to give us and the associate the access to those premises/property in order to carry the work.
Service Incomplete / Terminated
If the given lead isn’t completed due to source failure Timesol hold the complete authorization to terminate the request with partial refund (Based of case – case)
We shall keep all information obtain about you secure and confidential and shall not disclose it to anyone without your consent. The documents shared would be in the pipeline till the request is complete and for a period of three months. The personal details I.e. Name and Registered phone number would be saved.